Privacy Policy

1.1 Fitncomfy Private Limited (“Fitncomfy”, “we”, “us”, and “our”) values the trust our users place in us when they use our website at www.fitncomfy.com (“Website”). This Privacy Policy is crafted to assure our users about the safety and security of their personal data.

1.2 We have adopted this Privacy Policy to explain:

a) What information we collect from you;

b) Why we collect such information;

c) How we safeguard it;

d) How and when we might share it.

1.3 By accessing our website, you acknowledge reading and understanding the policies, and thereby consent to the storage, processing, and transfer of your data as described in this Privacy Policy.

1.4 Terminologies used in this policy but defined in the Information Technology Act 2000 and related regulations would carry the meanings as provided in such acts or regulations.

1.5 Whenever we mention 'Personal Information', it might include sensitive personal data or information, in accordance with applicable laws.

Collection of Information

2.1 We might collect both “Personal Information” and “General Information”.

2.2 Personal Information could be:

a) Username and password;

b) Full name;

c) Address, including shipping and billing addresses;

d) Contact details, including phone number and email;

e) Date of birth;

f) Gender;

g) Purchase history on our website;

h) Bank or payment details;

i) IP address;

j) Any other information you willingly provide.

2.3 We gather this information when you engage with our Website, such as when you purchase a product, participate in promotions, or communicate with our customer support.

2.4 We might also acquire information about you from third-party sources or services, like social media platforms. Using our services via a third party, you permit us to collect, store, and use such information in alignment with this policy.

2.5 You guarantee that all information you provide is accurate and current. Sharing data with us means you've all necessary permissions to do so, without violating any agreements or laws.

Cookies & Tracking

3.1 Cookies are files that we store on your device to recognize you on subsequent visits. This helps us enhance user experience. While you can disable cookies, certain features of our website might not function optimally without them.

Usage and Sharing of Information

4.1 Fitncomfy might share aggregated data with third parties, but this wouldn't include any personally identifiable information.

4.2 We may share Personal Information:

a) To comply with laws or respond to legal claims;

b) With service providers who aid in our operations;

c) To protect our rights or property, as well as user safety.

4.3 Links on our website might lead to external sites not operated by Fitncomfy. We're not responsible for their content or privacy practices.

Security Measures

5.1 Your trust is paramount. We implement stringent measures to protect your information against unauthorized access, modification, or destruction.

5.2 While we use third-party services for certain operations, we ensure that they adhere to strict confidentiality and security norms.

5.3 Events beyond our control, like hacking or software malfunctions, could compromise user data. We will notify users promptly if such a breach is detected.

User Rights

6.1 You have the right to update, modify, or delete your Personal Information. For any changes you can't make via your profile, contact us at care@fitncomfy.com.

6.2 Should you opt for receiving marketing emails, you can unsubscribe any time through the link in our emails.

6.3 You may request the deletion of your Personal Information by reaching out to care@fitncomfy.com. Please note that we may retain some information if required by law.

Disclaimer

6.4 While we strive for utmost data security, we urge you to be vigilant about phishing scams or fraudulent calls/emails. Fitncomfy cannot be held responsible for such external threats.

Acknowledgements

6.5 By using our services, you acknowledge that:

a) You've read and understood this policy;

b) We can collect, use, and share your information as described herein;

c) You understand the measures we take to protect this information.

Grievance Redressal

6.6 If you have concerns or complaints, please contact:

Email: info@fitncomfy

Your satisfaction is pivotal to us, and we are committed to ensuring the confidentiality of your personal data.